Transition to a tourism innovative model: smart tourism
https://doi.org/10.46554/1993-0453-2023-3-221-21-29
Abstract
For several years, tourism has undergone continuous growth. Its intense diversification makes it an increasingly globalized, competitive sector with a constant need for innovations. Innovations in the tourism sector are associated with the application of information and communication technologies (hereinafter referred to as ICT), which has changed the way the industry works. Smartphone, touch devices, cellular and the Internet of Things (hereinafter referred to as IoT) are the latest technologies that provide location-based services. The purpose of this article is to provide insight into the current understanding of what smart tourism is. A smart city is becoming a city that uses the power of technology to optimize the sustainability and improve people's lives. The authors consider six areas of smart tourism: smart tourists, smart residents, smart mobility, smart governance, smart economy and smart sustainability.
About the Authors
А. G. Sarafanova
Lomonosov Moscow State University
Russian Federation
Russian Federation
Anastasya G. Sarafanova – Researcher of the Department of Recreational Geography and Tourism of the Geographical Faculty
Moscow
А. А. Sarafanov
Lomonosov Moscow State University
Russian Federation
Russian Federation
Alexander A. Sarafanov – Candidate of Technical Sciences, senior researcher of the Department of Recreational Geography and Tourism of the Geographical Faculty
Moscow
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Review
For citations:
Sarafanova А.G., Sarafanov А.А. Transition to a tourism innovative model: smart tourism. Vestnik of Samara State University of Economics. 2023;(3):21-29. (In Russ.) https://doi.org/10.46554/1993-0453-2023-3-221-21-29
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